Why Engage and Educate?
User Retention
Engaged users stay longer and interact more with your product
Trust Building
Education builds confidence and trust in your platform
Healthy Behavior
Guidance leads to better financial decisions and outcomes
Differentiation
Stand out by providing value beyond basic functionality
The Power of Credit Scores
As soon as people have a credit score, they often want to know how they can improve it. Users recognize that creditworthiness enables them to access financial products on beneficial terms, and they are looking for guidance on healthy behavior that can help them improve their credit scores. This creates a natural engagement opportunity: provide users with their score, explain what it means, and guide them on how to improve it.Implementation Example
Credit Score Dashboard
Improvement Tips by Factor
Educational Content
Score Explainer Component
Educational Resources by Level
Engagement Features
Progress Tracking
Gamification Elements
Safety and Risk Education
As the web3 and DeFi space is relatively new, guidance on how to engage with these products safely is important:Managing Risks
Managing Risks
- Never invest more than you can afford to lose
- Understand liquidation thresholds before borrowing
- Use stop-losses and position alerts
- Diversify across protocols and chains
Evaluating Providers
Evaluating Providers
- Check if protocols have been audited
- Review TVL (Total Value Locked) as a trust signal
- Look for established track records
- Research the team and governance structure
Staying Secure
Staying Secure
- Use hardware wallets for significant holdings
- Never share your seed phrase
- Verify contract addresses before interacting
- Be wary of too-good-to-be-true yields
Best Practices
Make it actionable
Make it actionable
Don’t just show a score—provide specific, actionable steps users can take to improve.
Celebrate progress
Celebrate progress
Acknowledge improvements and milestones to keep users engaged and motivated.
Be honest about limitations
Be honest about limitations
If a user’s score is low, be supportive rather than discouraging. Everyone can improve.
Update content regularly
Update content regularly
As DeFi evolves, keep educational content current with new protocols and best practices.